Refund policy

Return Policy South Coast Outdoors Co.

Made‑to‑Order Apparel All South Coast Outdoors Co. T‑shirts are made to order. Because each shirt is produced specifically for your purchase, we maintain a strict return and cancellation policy to keep production efficient and fair for all customers.

Order Cancellation Window Orders may be canceled within 15 minutes of placing the order. After this window, production begins and cancellations are no longer possible.

Return Eligibility We accept returns within 14 days of the delivery date. To qualify for a return, the item must be:

  • Unworn

  • Unwashed

  • Unstained

  • Unaltered

  • In original condition

Items that show signs of wear, washing, deodorant marks, pet hair, odors, or damage will not be eligible for return.

Return Approval All returns must be approved before being sent back. Please contact us for return authorization and instructions. Unauthorized returns may be rejected.

Non‑Returnable Items Because our shirts are made to order, we cannot accept returns for:

  • Washed or worn items

  • Items damaged after delivery

  • Items returned outside the 14‑day window

Refunds Approved returns will be refunded to the original payment method once the item is received and inspected. Shipping fees are non‑refundable.

Questions If you need help with a return request, reach out anytime.